Protection plans
Choose your coverage
Optional protection on any LuxeSkies ticket. Set your fare below and see exactly what each level costs — the price is a share of your ticket, never a flat fee.
- Added when you book
- Free to cancel for 24 hours
- Claims handled by your advisor
The fare for one traveller, taxes included. Prices update as you type.
Classic $245, Luxe $525, FullCover $735
Classic
Essential protection for the travel issues that happen most.
Best for Short trips with fixed dates
$245per ticket
on a $3,500 ticket
- Health-Based Refund Guarantee
- Flight Delay & Connection Coverage
No payment now — added to your quote
Luxe
Our clients’ favourite — the strongest balance of coverage and value.
Best for Long-haul trips where plans may move
$525per ticket
on a $3,500 ticket
- Health-Based Refund Guarantee
- Flight Delay & Connection Coverage
- Flexible Change (Any Reason)
- Baggage Protection
No payment now — added to your quote
FullCover
Every scenario covered. Complete peace of mind from booking to return.
Best for Complex itineraries and family travel
$735per ticket
on a $3,500 ticket
- Health-Based Refund Guarantee
- Flight Delay & Connection Coverage
- Flexible Change (Any Reason)
- Baggage Protection
- Cancel for Any Reason
- Next Trip Voucher (up to $150)
No payment now — added to your quote
Ticket Protection is optional and becomes non-refundable 24 hours after purchase. Airline penalties and fare differences may apply. See our Terms & Conditions for full rules.
Compare
Packages at a glance
Each package includes everything in the one before it. Full conditions, time windows and limits are in our Terms & Conditions.
Health-Based Refund Guarantee
100% refund if you are hospitalized and a doctor prohibits travel; free exchange of partly used tickets if it happens before your return.
IncludedClassicIncludedLuxeIncludedFullCoverFlight Delay & Connection Coverage
One free rebooking if a significant delay, cancellation or other airline disruption makes you miss your departure.
IncludedClassicIncludedLuxeIncludedFullCoverFlexible Change (Any Reason)
Change your travel dates for any reason, up to 24 hours before departure. LuxeSkies service fees waived.
Not includedClassicIncludedLuxeIncludedFullCoverBaggage Protection
Up to $1,000 per bag (2 bags per traveler) if checked luggage is not delivered within 5 business days.
Not includedClassicIncludedLuxeIncludedFullCoverCancel for Any Reason
Cancel up to 24 hours before departure for 100% airline credit or a 75% cash refund.
Not includedClassicNot includedLuxeIncludedFullCoverNext Trip Voucher (up to $150)
After your trip, a travel voucher worth up to $150 per traveler towards your next LuxeSkies booking.
Not includedClassicNot includedLuxeIncludedFullCover
Process
How it works
- 01
Add it when you book
Pick a package while your fare is being confirmed. The fee is a percentage of your ticket price, so it scales with what you actually pay.
- 02
One call if plans change
Your advisor handles the airline. No forms to chase, no hold music — changes, rebooking and claims all go through the person who booked you.
- 03
Documents, then refund
Send the supporting document we ask for. Once approved, refunds go back to your original payment method within 2–8 weeks.
Ticket Protection questions
When can I add Ticket Protection?
Ticket Protection is purchased together with the ticket, at the time of booking, and covers only the ticket it was bought for. It cannot be added later.
Can I cancel the protection itself?
Yes, within 24 hours of purchase. After that the Ticket Protection fee becomes non-refundable, while the coverage stays active for the whole trip.
How do I make a claim?
Contact your LuxeSkies travel advisor or Customer Support. Claims are never automatic — cancelling a reservation by itself does not start a refund. We will tell you exactly which documents are needed and file on your behalf where possible.
What documents will I need?
Whatever supports the claim: a medical certificate that explicitly states a doctor prohibits travel, an airline delay or cancellation confirmation, or a property irregularity report for baggage. Documents must be verifiable — we may confirm them with the issuing party.
How long does a refund take?
Approved refunds are returned to the original payment method within 2–8 weeks, depending on the airline and the card issuer.
Is Ticket Protection the same as travel insurance?
No. It is an optional service from LuxeSkies covering the ticket we issued — change fees, rebooking, refunds and the specific benefits listed on this page. It does not cover medical treatment abroad, trip interruption costs or personal liability. For those, buy a travel insurance policy in addition.
What is not covered?
Tickets that are not cancelled before the scheduled departure are not eligible for any refund, exchange or benefit — on any package. Airline penalties and fare differences remain payable where stated; LuxeSkies waives only its own service fees.
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